30-day free trial period
I have recently bought a Sony TV equipped with Sony Bravia Internet TV. During the original registration process, I was offered a 30-day free trial period which I have not activated then. Now. after...
View ArticleMubi freezes on my PS3 when I browse the menues
Every time I browse the menues in Mubi my entire console freezes. I can't close the app with the Playstation button on the control, and I have to turn of the console manually. Movies play without any...
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video on demand, Sardinia International Ethnographic Film Festival
Good morning MUBI, I am writing from the Ethnographic Institute of Sardinia (ISRE) to enquire about video on demand and online distribution. We would like to find a new strategy to promote and sell our...
View ArticleAccess restricted
All i can see is that idiot Stella Artois ad. After that I just get a couple of minutes then film cuts out and I get 'access to this video restricted. When I try to log in again I get the same result.
View ArticleTurkish Subttle
Turkish subtitle on Turkish mubi page. Why dont you have any turkish subtitle on your turkey page. It is the most important point for turkish users.
View Articleproblems with buying a 30 days unlimited aaccess to mubi
hello when I go to purchase 30 days unlimited access it keeps coming up with an error message payment could not be honoured
View Articleduration of availability after purchase
Once you watch a movie of the pay for view option does it stay available indefinitely or do you have to pay again if you want to watch it again?
View ArticleThe Burrowers
Hello Firstly , disappointed that now we have to pay in addition to subscription to see titles we would naturally want to see... the introduction of Premium titles... well, I did pay for it, but was...
View ArticleNot localized subtitles
Hello, I am in Sweden but I would like English subtitles. Changing language in account settings does not help? Why is it so?
View ArticleI cant get any films to play without paying....
Im currently using the 2 week free trial. However i cannot select any film to watch without having to pay the 2.39 surcharge. any help would be greatly appreciated.
View ArticleConfiguration error
Hi, anytime I want to watch a movie, I can not do it: "configuration error". Yesterday and the previous days I could watch movies and I need to solve this problem now. I registered few days ago to...
View Article"I was a swiss banker" . Film Bought but doesnt play
Hi, I bought the film "I was a swiss banker" but it doesnt play on my PS3. I waited for a long time but nothing happens. Please help Thanks a lot FD
View Articlewhere is a support number? i want a refund
guys, i am a happy mubi user since months, but now and then it happens that a movie that we buy is simply unwatchable - because it is in french and it's not written that it is in french, neither was...
View ArticleNo subtitles for "Underwater Love"
There are no english subtitles for this film. only japanese audio, but no subs, needs fixing asap.
View ArticleCancellation
I would like to cancel my 14 days subscription due to lack of time to watch any film. Yet it is impossible to reach you as the word account does not appear anywhere. Pls contact me or simply provide...
View Articlesubscription/premium rates
i subscribe,yet when i choose some films it says they are premium and cost.fair enough.yet within your literature you say if you subscribe "its like you can ignore the pay/price.this is misleading.also...
View ArticleAccess to films
I live in NY and my computer has an IP address from the US but I am currently in SP Brazil. I will be paying for the films with an american credit card but it seems that I am only accessing the films...
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