Subscription is not working
Hello I would like to use your subscription:"Subscribe to MUBI. Watch unlimited films for CHF 12.95 per month. Subscribe" But this subscription is not working on the website and it is not working with...
View ArticleWhy can't I play MUBI films on my Sony Bravia TV?
I have a 2011 Sony Bravia tv which I is connected to the internet. I can play Sony's own on demand movie service but I cannot get MUBI to. I get a message on screen saying I need a subscription ans to...
View ArticleThe Amityville Horror, not 1979
Today's movie, The Amityville Horror is not the 1979 version that's described on your site, it's the 2005 version.
View ArticleHELP WITH A FILM TITLE
hi, new to this site, been trying to find this film title for ages and no one seems to remember it. Think it was made in the 90s. i watched it when i was little so cant remember too much. It was about...
View ArticleJust joined. Films are freezing.
Why are the films freezing ? How fast an internet connection is required for smooth viewing ?
View ArticleSound Out Of Sync on "In The Year Of The Pig"
Hi I started watching "In The Year Of The Pig" and I was getting absorbed in it when the first shot of someone talking came up. Oh dear the film was spoiled with a syncing problem, so I stopped, mildly...
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Credit card charged after account cancellation
To whom it may concern, My credit card has just been charged $9.95 even though I cancelled my 14-day trial membership one day after subscribing, approximately two weeks ago. Could you please credit my...
View ArticleThe Element of Crime not playing
The Element of Crime added only yesterday doesn't play on clicking the Watch Film button. The error message says film no longer available. Kindly check this problem. Many thanks.
View ArticleI'm trying to decativate my account but your site keeps saying my password is...
I'm trying to decativate my account but your site keeps saying my password is incorrect
View Articlecancellation of subcscription
Just joing MUBI on 01/24/13 for the free trial now I'm trying to go back in cancel the membership because I could not find what I was looking for now I get log back in to cancel to the subscription. So...
View ArticleCancellation
I signed up for the 14 day free trial. However I cannot find anywhere to cancel this subscription. Please cancel my subscription. Thanks
View Articleblack screen when i want to watch a film
I don't seem to be allowed to watch any films. I thought i had payed, but i might just have got the free 7 days, was it 7 days? I have had some busy weeks so i haven't visited you for a while. If it is...
View ArticleCredit card charges
Hello I have taken out a 90day free trial via Regal Picturehouses Henley on Thames on Jan 15th, can you explain why I have been charged £23.88 on my credit crd last week? Regards Brian McLaughlin
View ArticleConstant Crashing
Every time I try and watch a film with MUBI it crashes. Not once, but several times. I try and resume, that does not work. I refresh the page and it goes back to the beginning. I've closed and reopened...
View Articlelet me go!!
i log in , go to deactivate account and follow link .It asks me to log in again which i do - THEN it says does not recognise password !!! Therefore i cannot end my subscription - will be cancelling...
View Articleready to wear
I haven't seen this film before, but should the non-English sections have subtitles? Maybe not meant to, but I also wondered whether there was a problem with this stream.... Thanks!
View ArticleFilm listed on MUBI as unavailable to watch, but film is available
Hi, This film is listed on MUBI:http://mubi.com/films/in-the-shadow I am the director and can provide the file for MUBI download to change the status from "NOT AVAILABLE TO WATCH." Please let me know...
View ArticlePROBLEM WITH CREDIT CARD FEES
I ordred MUBI amount $2.99 to be paid each month for viewing movies. on JAN 12 And JAN 13 my credit CHARGED with double fees the amount $35.88. ADJUST THE MISTAKE AND CORRECT THE MONTHLY AMOUNT AND...
View ArticleAbout e-mail Notifications
Good morning. I am Ali Gençoğlu. my e-mail adress: aaligencoglu@hotmail.com. I haven't been received e-mail for a while. Especially those including daily movie suggestions, could you take care of this...
View ArticleMark people as spam
A spammer left a comment on my wall within the first few days of joining, I'd like an easy way to report them
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